FAQ
1. How are Discovery Toys different than other toys?
Discovery Toys are the very best educational products available. Every one of our products delivers tons of fun AND builds up the foundation for future learning success and achievement. As your child’s skills grow, our toys become more complicated- so each toy lasts for years and years. We take our safety testing very seriously and all of our products come with a 100% lifetime guarantee.
2. How do I become a Discovery Toys educational consultant?
I’m always looking for people like YOU to join my team! Click here to find out more!
3. How can I host a Discovery Toys party?
Discovery Toys generously thanks our hostesses with free toys. If you’d like to host a party contact me or click here to find out more!
4. How can I purchase Discovery Toys?
There are a few ways to purchase Discovery Toys. You can host or attend a Discovery Toys party. You can order through me by email or over the phone. There is no minimum order. Check out our Fall Catalog!
5. Do I have to buy my Discovery Toys products locally?
No, I’m happy to help you with an order, no matter where you live!
6. Can I send Discovery Toys products as a gift?
Discovery Toys make GREAT gifts! Gifts can be either shipped to you or to your recipient. No pricing information is included in the packing slip and a personal note can be sent as well.
7. What is the shipping fee?
In the Contiguous US, the shipping fee is either 12% of your order or $6.25, whichever is higher
8. What do I do if a Discovery Toys product is broken or lost?
Simply contact me! All Discovery Toys products are 100% guaranteed for life. If you have a problem with a product, we will have a replacement shipped out, free of charge. If your toy is no longer available, Discovery Toys will issue you a credit for a new toy of equal value. Replacement parts are also available for many of our products at a nominal fee.
9. What is the Discovery Toys return policy?
If you are not satisfied with a Discovery Toys product, you may return it for a refund (within 30 days for books, CDs, DVDs and specifically noted products). Original delivery charges and return postage are not reimbursed on returned merchandise.
10. Are Discovery Toys products just for babies?
No! It’s a common misconception that Discovery Toys are just for babies. Check out our catalog and see our wonderful line of toys, books, games and music for children of all ages (and even some adults!).
11. How does Discovery Toys ensure that my toys are safe?
Discovery Toys meets or exceeds the safety standards set by the US and Canadian governments, regardless of where products are manufactured. That means that all products are tested for flammability, toxic elements and hazardous materials, including LEAD, by an independent HOKLAS certified laboratory. Discovery Toys is committed to ensure the quality and safety of our products and regularly reviews the labor practices, manufacturing processes, and raw materials used by our vendors.
View our Quality and Safety Promise
12. How does Discovery Toys support children with autism?
Discovery Toys has sensational learning toys to support the skill needs of children with autism. We have worked with the famous Princeton Child Development Institute to identify which products support development across six general areas of difficulty for children with autism. This will assist parents and caregivers in selecting the right products.
I would be happy to show you how Discovery Toys can raise hope and skill levels for children with autism. If you’re interested in learning more contact me.












